Privacy Policy

Meditek Supplies Inc. (“Meditek”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information we collect through our services, website, and business operations. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, in accordance with applicable U.S. privacy laws.

1. Information We Collect

We collect the following categories of information when you interact with us:

a) Personal Information

Full name
Contact details (email, phone, address)
Shipping and billing information
Employer or organization name
Job title or role
Payment or credit card information (processed securely via third-party vendors)

b) Health-Related Information (If applicable)

Information about product usage in a medical context
Certification/license numbers for regulated products
Any information shared in relation to regulated healthcare products

c) Technical Information

IP address
Browser type, device ID, operating system
Website usage data (pages visited, time on site)
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for purposes including:

Fulfilling orders and providing services
Processing payments securely
Communicating with you (e.g., order updates, customer service)
Providing technical support
Sending promotional emails (with your consent)
Complying with legal and regulatory requirements
Preventing fraud and ensuring site security

3. How We Share Information

We do not sell your personal data. We may share your information only as needed:

Service Providers: Third parties who perform services such as shipping, payment processing, website hosting, and analytics
Regulatory Compliance: To comply with FDA, HIPAA, or other government authorities as required
Business Transfers: In the event of a merger, acquisition, or asset sale
Legal Obligations: To respond to lawful requests by public authorities

4. HIPAA Compliance (If Applicable)

Meditek Supplies Inc. may act as a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA) if we handle Protected Health Information (PHI) on behalf of healthcare providers.

In such cases, we enter into Business Associate Agreements (BAAs) as required, and implement administrative, physical, and technical safeguards to ensure HIPAA compliance.

5. Data Security

We use reasonable administrative, technical, and physical security measures to protect your personal information, including:

Secure Sockets Layer (SSL) encryption
Access controls and authentication protocols
Data minimization and retention policies

6. Cookies & Tracking

We use cookies and similar technologies to:

Enhance website functionality
Remember user preferences
Analyze website usage through tools like Google Analytics
Serve relevant ads (if applicable)

You can disable cookies via your browser settings. Note that doing so may affect site functionality.

7. Your Rights and Choices (U.S. Residents)

Depending on your state of residence (e.g., California, Virginia, Colorado), you may have the right to:

Access your personal data
Request correction or deletion of your data
Opt out of data sales or targeted advertising
Limit the use of sensitive personal information

To exercise your rights, please contact us (see Section 10). We will respond within the timeframes required by law.

8. Children’s Privacy

Our products and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have collected such data, please contact us to request deletion.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of our services after any update constitutes your acceptance of the new terms.